How to Manage a Successful Remodeling Company
21 Construction Specific Job Descriptions
(written procedures and checklists)
This manual provides you with 21 construction specific job descriptions, documented procedures for each task an employee is responsible for, and checklists for every company procedure. (180 page manual)
The Company Employee Manual Guide for Contractors and Remodelers
Your Employee Manual will communicate to your staff exactly what “the rules” are for working at your company. It defines the codes of conduct you expect and keeps your company in harmony. When everyone clearly knows the rules, employee hassles and conflicts are reduced significantly. It can easily be amended to fit your company’s way of doing things. Over 50 policies are included – everything from employee absences, to sick call-in, workers’ compensation, bonuses, moonlighting, use of company equipment,behavior in client’s home, vehicle appearance, safety practices, and more.
The Company Safety Manual for Contractors and Remodelers
As with the Employee Manual, the Safety Manual will help you create a customized company safety program. This Manual is the foundation to keep the Company out of hot water with OSHA and the Company insurance company.
Production Guidelines – Managing Profitable Jobs
To run a profitable remodeling company, your production team has to be better than “good”. They’ve got to be great. Your image and your reputation is a direct reflection on your production team’s success or failure. When things run smoothly, you get rewarded with referrals. A screw up, and you’ve got to deal with an angry client. If you want to keep control of your jobs and have your jobs run smoothly, this Production Guideline Manual is a must. It covers everything from job site supervision, progress meetings, change orders, and handling things that can go wrong, to the final punch list and closing out a job.
Are you doing the selling for your firm? Would you like to delegate the sales to a salesperson and have your salesperson produce the same volume you do or better? Perhaps you’ve thought of bringing on a salesperson but you’ve been unable to do so because nobody’s been able to sell the jobs as well as you can. With these salesperson guidelines you can have your salespeople sell your services as well or better than you do, which in turn will add additional profit to your bottom line. These guidelines cover everything from the first sales appointment to putting together a really good job package for your production team. These two manuals eliminate the confusion, miscommunication, and errors that go into selling profitable projects and getting them ready for production. A growing remodeling company will find this to be an invaluable resource. Buy Book 1 or Book 2 separately if desired.
Salesperson Guidelines – The First Appointment / Book 1
How to Put Together a Good Job Package / Book 2
Filling your company’s pipeline with a steady flow of qualified leads is the name of the game. Without great leads, even the best remodeler in the world will go broke. And for your peace of mind, you need to know with absolute certainty that you can get all the leads your company needs, whenever you need them – no matter what time of year, or the state of the economy. These two manuals are two of the most powerful methods developed for generating qualified leads. Book #1 covers everything you need to ensure your firm stays flooded with high-quality referrals. Book #2 lays out the step-by-step details on how to host a homeowner seminar; a marketing tool that will differentiate your company from other remodel firms.
Referral Stimulation / Book 1
The Homeowners Seminar / Book 2
The Book of Forms
Every successful remodeling company needs a clear paper trail. With this manual, you can use my already tested and proven internal documents for administration, sales, and production to enhance whatever forms you’re currently using in your office. Book of Forms includes dozens of forms, any one form could be worth its weight in gold to you.
Trade Contractor Guide Lines
If you need to get high quality work from your trade contractors, create some “standard operating procedures” for your trade contractors to follow. And in this tight labor market, with good employees so scarce, you need to make sure your trade contractors are accountable and performing at peak efficiency and competency. Put your expectations into writing. This manual contains customized guidelines that you can use to effectively manage the onsite performance of each of your trade contractors.
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